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Courier

Need Courier Services?

Conneck provides a competitive, reliable and efficient courier service in and around Johannesburg and Cape Town as well and between Cape Town and Johannesburg. We are passionate about creating and maintaining a strong relationship between us and our clients, through impeccable service delivery.

 

Our rates are based on volume, approximated weight and distance. We collect packages from your business, or home and deliver directly to the destination address. The booking process is simple and easy.

Get a quote

Please fill out the form and we will send you a quote within the next 24hrs.

Conneck Website Courier Quotation Form

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courier services cape town, conneck transport, courier

You Need Courier Services On A Frequent Basis?

We are open to create 30-day credit accounts with businesses that are interested in using our services on a long-term basis. Please feel free to apply for a 30-day credit account on the link below.

Frequently Asked Questions

What cannot be sent?

There are certain items we do not ship.

These include:

  • Explosives
  • Flammable Solids (matches, certain batteries)
  • Radioactive Materials
  • Flammable Gas (gas cylinders, lighter fuel, aerosols)
  • Oxidizing Substances (chlorine, peroxide)
  • Corrosives (instruments containing mercury, acids)
  • Flammable Liquids (paint, petrol, thinners),
  • Poisons (pesticides)

For security reasons we do not recommend sending gold or silver bullion, coins, cyanides, precipitates or any form of gold or silver ore, platinum and other metals, precious and semi-precious stones including commercial carbons or industrial diamonds, jewellery, currency (paper or coin) of any nationality, securities, stocks, bonds, un-cancelled postage or revenue stamps, blank or endorsed bank cashier’s cheques, money orders or travellers cheques, livestock or plants, arms and ammunition.

How do I know my packages are packaged adequately for Conneck Couriers Services?

Use new cartons for parcel dispatches as second-hand cartons become weaker the more times they are handled; we recommend triple corrugation for packages and remember to provide internal protection. Every care is taken to ensure your parcels are handled correctly, however standard transit knocks do occur on the back of moving vehicles and on the conveyer belt system, therefore internal protection and a strongbox is mandatory to be covered, shall any damage occur while using our services

Are my goods insured?

Conneck Couriers does not provide insurance on any shipments. For insurance please contact your current insurer for more information on in transit insurance for your shipment.

Why can I not send my parcel to a P.O Box address?

Conneck Couriers is an express courier service; therefore, your parcel will be delivered to the door and will require a signature from the receiver and sender.

When will my parcel be delivered?

If your collection is by 13:00 on a working day Monday to Friday, unless specified otherwise, as an overnight it will be delivered by 3:00 pm within 3 business days to all if it is long haul between Cape Town and Johannesburg. For local deliveries, packages will be delivered on the same day provided collection is before 11:00 am.

When do surcharges above normal rates apply?

When there is a remote area that requires a dedicated special trip to deliver the consignment then additional charges may be levied.

Examples of special surcharges include Deadline deliveries, Saturday, public holidays, after hours; Mines, Power Stations, Plots/Farms, Military bases, Game Lodges, Ports/Harbours, Embassy/Consulates & remote areas.

What are the normal business hours?

Our normal business hours are Monday – Friday (excluding Public Holidays) from 09:00 to 16:00 and Saturday from 09:00 to 13:00.

How do I book an order?

For Companies: Fill in the inquiry form as a company and if you opt to create a 30-day credit account. Fill in the 30-day account application form online and if your application is approved, we will create an account for you and you may log in to your account to book for your next consignment

 

For Individuals:

1 – Visit www.conneck.co.za/conneckcouriers (EXAMPLE)

2 – Fill in the inquiry form

3 – Enter additional info if needed

4 – Submit the form

5 – Receive a quotation via email

6 –Accept Quotation and receive an invoice

7 – Once payment is received, we are ready to go

 

You may now check your email for your booking confirmation and waybill number

Do I have to pack the parcel myself?

Yes.  All items must be well packed to prevent unintended damage

How do I calculate the volume of the volumetric weight of my package?

Quick Maths. You may use the formula below:

You may calculate the volumetric weight of your parcel based on the formula below:

Volumetric weight (kg) = [Length in cm x Width in cm x Height in cm] / 5000